Terms of Service

1. Introduction

Welcome to Watch Mod! These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our services.

2. Services

Watch Mod specializes in custom watch modifications, including but not limited to:

• Watch customization

• Personalization

• Repairs

• Maintenance

• Upgrades

3. Orders and Payment

3.1 Order Process:

• Orders can be placed through our website or via our social media platforms (Facebook, Instagram, Mercari, OfferUp).

• Upon placing an order, you will receive a confirmation email with the details of your purchase.

3.2 Payment:

• We accept payments via credit/debit cards, Zelle, Venmo, and PayPal.

• A 50% deposit is required upfront for custom builds, with the remaining balance due upon completion.

4. Shipping and Handling

4.1 Shipping Policy:

• Domestic Shipping: All in-stock orders ship via USPS Priority Mail within 1-2 business days after purchase, free of charge. Express shipping options are available for $40; please reach out for a quote.

• International Shipping: Available for a flat fee of $40. All international orders are shipped with tracking information.

4.2 Handling Policy:

• Secure Packaging: Each watch is carefully packaged to ensure it arrives in perfect condition.

• Collateral: All watches come with a flat head screwdriver for sizing and a hardshell travel case. Leather boxes are available for an additional fee of $50.

5. Warranty

5.1 Warranty Coverage:

• 6-Month Warranty: All watches come with a 6-month warranty from the date of purchase. This includes all components and collateral.

6. Returns and Refunds

6.1 Return Policy:

• Custom watches are non-refundable due to their personalized nature.

• For non-custom items, returns are accepted within 3 days of purchase, provided the item is in its original condition.

6.2 Refunds:

• Refunds will be processed within 7-10 business days after receiving the returned item.

7. Customization Options

Enhance your watch with our additional options available at checkout:

• Add Leather Box: $35

• Add Express Shipping: $40-$75

• Add Exhibition Caseback: $45

• Add Rubber Strap: $40

• Add Bracelet: $55

• Add Bezel Protectors: $18

8. Quality Control

The build process is done in a designated clean space with high-quality precision tools. Each watch undergoes rigorous testing for accuracy, durability, and functionality. We inspect all moving parts under magnification to ensure there are no blemishes, dust, or debris inside the watch.

9. Customer Experience

We are committed to providing exceptional customer service. If you have any questions or need assistance, please contact us at sales@watchmod.com

10. Intellectual Property

All content on the Watch Mod website, including text, graphics, logos, and images, is the property of Watch Mod and is protected by intellectual property laws. Unauthorized use of any content is prohibited.

11. Limitation of Liability

Watch Mod is not liable for any indirect, incidental, or consequential damages arising from the use of our services or products. Our liability is limited to the purchase price of the product.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our services constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of Florida, USA. Any disputes arising from these Terms will be resolved in the courts of Florida.

14. Local Pickup

Local pickup is available by appointment only. If you would like to pick up your order, please contact us via email, text, or phone call to arrange an appointment. The office address will be provided upon confirmation of the appointment.

15. Contact Information

If you have any questions or concerns about these Terms, please contact us at sales@watchmod.com